LHIN FORUM

The technological integration of the large variety of health service providers within each LHIN has been a daunting task. However, this past year considerable progress has been made toward achieving the goal of seamless connectivity.

Attend this event and learn:

• Where the e-Health agenda is headed
• What early successes and challenges are being experienced in establishing the diabetes registry
• How IT expenditures can be evaluated to determine their R.O.I.
• What steps to take to ensure that the privacy of patient information will be protected along the continuum of care
• If techniques perfected by the banking system in providing online security can work for the health system
• What the new accountability agreements between the LHINs and LTC facilities will mean for IT and data reporting
• The latest developments in the ongoing push to get physicians online and integrated
• What has been achieved so far with the ALC Resource Matching and Referral Project
• How community service providers are approaching connectivity and the roles played by different organizations

PROGRAM CO-CHAIRS

Lewis Hooper
e-Health Lead, Central East LHIN

Dr. Glenn Holder
e-Health Lead, Waterloo Wellington LHIN

SPONSORS

MARKETING PARTNERS

MEDIA PARTNERS

• CIOs/CEOs/CFOs
• eHealth Leads
• Presidents/ Vice-Presidents
• In-House Counsel
• Hospital Administrators
• Chiefs of Staff
• Nurse Managers and Practitioners
• Patient Care Coordinators
• Clinical Care Managers
• Hospital Consultants
• Chief Medical Officers
• Physicians
• Nurses
• Clinical Educators
• Executive Directors of Healthcare Agencies, Associations and Colleges
• IT Vendor Companies

• From the Public Sector:
  
• Ministers
• Deputy Ministers
• Public Policy Analysts, Advisors
• Researchers

• Organizations:
  
• Hospitals, Community Care Access Centres, Long-term Care Facilities, Community Health Centres, Community and Public Health Labs, Mental Health Agencies, Addiction Agencies, District Health Councils, Community Support Service Agencies, Ontario Ministry of Health and Long Term Care, Healthcare Associations, Consulting Companies, Law Firms

Dear Colleague:

Over the past year, even as the financial crisis was taking its toll, progress has been made on the conversion to e-health in Ontario. However, the aftermath of federal and provincial deficits that we are now left with, will only exacerbate the already serious budgetary pressure the health system is under. Hospitals cannot expect increases in funding and many are already finding it difficult to balance their budgets. And, of course, the increased demand for health services that will come with the aging boomer segment of the population means that continuing the conversion to a digital system both as quickly yet as methodically as possible is critical if there is to be any realistic chance of keeping healthcare costs from ballooning out of control in coming years.

However, initiatives begun by e-Health Ontario, and through other agencies such as the MOHLTC Continuing Care Information Management (CCIM) and individual LHIN projects continue to make gains. And, despite its setbacks, e-Health Ontario is providing the necessary guidance that will see benefits promised by the adoption of information technology finally become a reality. The LHINs are also now more advanced in organizing the services within their regions and have embarked on their second Integrated Health Service Plans that are now seeing greater engagement and inroads with IT at the community level, by providing smaller organizations with the assistance and direction they need to move to a digital platform.

This conference, produced by Insight Information will provide an opportunity to discuss recent initiatives and their progress, and to hear how your colleagues are addressing similar challenges. It’s one conference we believe you won’t want to miss.

Sincerely,

Lewis Hooper
e-Health Lead
Central East LHIN

Dr. Glenn Holder
e-Health Lead
Waterloo Wellington LHIN

Monday June 14, 2010

8:15

Registration and Coffee

9:00

Welcoming Remarks from Insight Information

9:05

Opening Remarks from the Co-Chair

Lewis Hooper
e-Health Lead
Central East LHIN

9:15

Moving the eHealth Agenda Forward – Where to from Here?

Lewis Hooper
e-Health Lead
Central East LHIN

• Diabetes management
• Medication management
• Reducing wait times
  • e-referral, resource matching
  • wait time information system
• OLIS
• PACS
• Progress being made in bringing it all together
• Ongoing challenges that are being met
• New directions that may result from new knowledge gained through pilot projects

10:00

Networking Coffee Break

10:15

Principles and Pitfalls – The Ethical Deployment of Information Technology

Dr. Gordon Atherley
Talk-Show Host, “Family Caregivers Unite!”
VoiceAmerica Network

E. Michael Power
Barrister & Solicitor
Legal Advisor and Privacy Consultant

• Why do medical ethical considerations need to be factored into IT planning?
• What lessons can healthcare organizations and the IT industry learn from past experience where ethical considerations created problems?
• How can healthcare providers successfully integrate ethics programs into IT strategies and projects?

11:00

Progress and Challenges in Establishing the Diabetes Registry

Hy Eliasoph
Interim CIO and eHealth Lead
South West LHIN

Diabetes has been identified as one of several chronic diseases with a major impact on both the health of Ontarians and the burden placed on the healthcare system. Assisting people with diabetes to effectively manage their condition has been identified as a major priority for eHealth Ontario and the LHINs. This session will offer an early look at the progress and potential pitfalls in the roll-out of the Diabetes Registry through the experience of one of the early LHIN adopters.

12:00

Networking Luncheon

Sponsored by

Keynote Luncheon Address

Blair Butterfield
Vice President, International Development, eHealth Solutions
GE Healthcare IT

1:15

Determining the R.O.I. of IT Expenditures and Achieving Cost Effectiveness

Jeff Curtis
Chief Privacy Officer
Sunnybrook Health Sciences Centre

Rheta Fanizza
Senior Vice President
Saint Elizabeth Health Care

• Establishing the business case for new investment
• How much/what can be determined in advance
• Steps to take in advance to ensure that the IT purchased will meet the needs of stakeholders
• Criteria used to determine how well the investment will meet identified needs
• New ways of thinking about ROI
  • ROI is more than just the return on the financial bottom line
  • strategic positioning, HR retention
• Engaging and working with the private sector: best practices, lessons learned

2:15

Ensuring the Privacy of Health Information Along the Continuum of Care

Rod Burns
e-Health Lead
North Simcoe Muskoka LHIN

As part of the LHINs Getting Ready for eHealth agenda, the need for a practical approach to inter-organizational privacy policy has never been greater. Varying degrees of understanding of PHIPA requirements across the health sectors and across various clinical programs has resulted in a slowing of adoption of eHealth initiatives and costly privacy program development.

The LHINs have taken a leadership role in attempting to pull together a standard approach and toolset to achieving privacy compliance between organizations that protects personal health information as well as it is protected within the walls of each organization.

3:00

Networking Refreshment Break

3:15

Can the Health Sector Learn Anything from the Financial Sector in Providing Security Online?

Lee Dunn
Vice president & Chief Information Security Officer
BMO Financial Group

Perry Doody 
Senior Director, Technology, Intelligence and Evaluation
Central CCAC

The financial services sector has long been a prime target for hackers who, along with technology, have grown increasingly sophisticated and organized. This session will explore the common challenges faced by both the health and financial sectors in keeping data secure and system integrity thoroughly protected.

4:15

Realizing the Benefits of ‘Back Office’ Consolidation: Improving Value and Affordability

Angelika Gollnow 
Interim e-Health Lead
Toronto Central LHIN

Brigitte Witkowski
Executive Director
Mainstay Housing
Co-Chair, Back Office Integration Council
Toronto Central LHIN

• Results and achievements of Partnerships for Service Improvement demonstration projects
  • human resources
  • information management / information technology
  • infection prevention and control
  • pharmacy
• How consolidation is being achieved
• How partnerships are being put in place
• Ongoing challenges

5:00

Conference Adjourns for the Day

5:00 | 6:15

Wine & Cheese reception

sponsored by

Tuesday, June 15, 2010

8:30

Coffee

9:00

Welcome from the Co-Chair

Dr. Glenn Holder
e-Health Lead
Waterloo Wellington LHIN

9:15

System Transformation in LTC: Implications for IT

Christina Bisanz
Chief Executive Officer
Ontario Long Term Care Association

Brian Pollard
Director of Financial Policy and Planning
Ontario Long Term Care Association

The long term care sector is currently in the midst of transformation propelled by a new Long Term Care Homes Act, which will be implemented imminently, the first Long Term Care Service Accountability Agreement as well as an on-going requirement to be publicly accountable and transparent in all areas (quality, safety, risk, financial). To this end, the sector is implementing the necessary information tools to provide high quality resident care and be accountable, notably the Resident Assessment Instrument (RAI) and the Ontario Health Reporting Standards Management Information System. Implementing these systems is a significant demand on a home’s resources. Through this presentation we will take you inside long term care to show how a sector is using IT to accomplish major change, improve service and meet accountability requirements.

• Complying with data reporting requirements
• The LTCH OHRS/MIS pilot project
• The Long-Term Care Homes Common Assessment Project (LTCH CAP)
  • the Resident Assessment Instrument
  • how will the data collected be used
  • what will be sent to the LHIN and the Ministry
  • what safeguards will be in place to ensure patient privacy

10:00

Networking Coffee Break

10:15

Lakeridge Health Automated Wait List

Vince Ruttan, B.A., R.N.
Patient Flow - Applications Developer
Lakeridge Health Corporation

Pat Dingman
Director, Post Acute Specialty Services
Lakeridge Health Corporation

This session will provide an opportunity to take an inside look at the Post Acute Specialty Services (PASS) Automated Wait List developed by Lakeridge Health to manage their patient flow for complex continuing care and rehabilitation beds. The process and Intranet tool will be explored in detail including results and lessons learned.

11:00

Integrating Family Physicians Through IT

Brian Forster
Chief Executive Officer
Ontario MD

• Physician EMR adoption and usage
• Key physician priorities, including physician to physician e-referrals
• Progress and results of the EMR Adoption Program
• What barriers and challenges remain and how to overcome them
• SE LHIN’s Hospital to Family Health Team Integration Initiative
  • establishing the project
  • current levels of satisfaction among FHT members, patients and acute care facilities
  • any further modifications that might be necessary

11:45

Networking Luncheon

Sponsored by

1:15

The Revolution that Won’t Wait – How the Internet is Changing Healthcare

Dr. Wendy Graham
Blue Sky Family Health Team
Assistant Professor
Queen’s University

David Murray 
President and CEO
Sioux Lookout Meno Ya Win Health Centre

• Truly patient centred systems
• Healthcare “welcomes” Microsoft, Yahoo and Google
• Empowering patients and families – a new form of advocacy
• Tools for self assessment, self management and diarizing care
• Portals, vaults and registries
• Blurring the borders between services
• The world of virtual care
• Getting ahead of the curve

2:15

Improving Patient Flow – The ALC Resource Matching and Referral Project

Mark Casselman
Senior Project Manager
TC LHIN Resource Matching & Referral (RM&R) Program
The SIMS Partnership

Vania Sakelaris 
Director, Program Development
Toronto Central LHIN

• Impact on wait times at acute care facilities
• Background of project, stages of implementation
• Current status

3:15

Networking Refreshment Break

3:30

Integrating Community Organizations

Andrew Hussain 
Regional Chief Information Officer and eHealth Lead
Mississauga Halton and Central West LHINs

Michelle Hurtubise
Executive Director
London Intercommunity Health Centre

Susan Plewes
Director, Integrated Health System Design
North Simcoe Muskoka LHIN

• Progress in establishing connections in the community
• Improving access and navigation for clients, caregivers, and family members
• Finding potential solutions
  • pooling resources to get needed IT infrastructure and software
• Challenges in establishing connections with other organizations for sharing patient information
• More pressure on small organizations to provide data for the Ministry
• Use of different vendors could lead to hundreds of different sets of data that cannot be compared
• Integrating mental health and addictions services
• Need oversight from LHINs on setting standards
• Ministry involved in setting criteria and guidelines for vendors

4:30

A Tool for Integrating & Coordinating Services in a Multi-Sector Environment

Michelle Biehler
Clinical Director Access and Service Coordination
Children’s Treatment Network of Simcoe York

Sandy Thurston
Director Planning, Evaluation, and Network Developments
Children’s Treatment Network of Simcoe York

• Development of a Electronic Client Record that links clinical information from multiple agencies across Health, Education, Social Service and Children’s Service sectors
• Challenges and opportunities in the development of data sharing agreements allowing for multi-sector participation

5:15

Register 3 delegates for the main conference at regular price at the same time and you’re entitled to register a fourth person from your organization at no charge. For other group discounts, please call 1-888-777-1707. All discounts must be redeemed when booking, discounts will not be valid or applied after this time.