LEAN IN HEALTHCARE

ARTICLE 1

Achieving Quality Improvement Goals: What Are the Expectations of
Incorporating Lean into Provincial Strategic Planning?

Mike Conroy
Executive Vice President, Corporate Services
Alberta Health Services

ARTICLE 2

Pursuing Excellence – A Multi-Pronged Improvement Strategy
for Manitoba Health Care

Brie DeMone
Executive Director, Health System Innovation
Manitoba Health

ARTICLE 3

Lean in British Columbia's Health Care System

Elaine McKnight
Assistant Deputy Minister, Planning and Innovation
BC Ministry of Health

ARTICLE 4

Lean Thinking and the Excellence Canada Framework and Criteria
– An Award Winning Combination

Vivienne Welters
Executive Director, Western Canada
Excellence Canada

ARTICLE 5

Lean Healthcare – Transformation Isn't Piece Work

Dale Schattenkirk, CHRP
President, LTS Consulting
Lean Six Sigma Master Black Belt Candidate

ARTICLE 6

Pursuing Excellence – Releasing Time to Care

Brie DeMone
Executive Director, Health System Innovation
Manitoba Health

ARTICLE 7

Releasing Time to Care

Susan Hunter, RN, BScN, MScM
Vice President – Quality, Planning and Evaluation
Brandon Regional Health Authority

ARTICLE 8

Our Road to Physician Engagement at Seattle Children's Hospital

Dr. Howard Jeffries
Medical Director, Cardiac Surgery, Critical Care
Seattle Children's Hospital

ARTICLE 9

Richmond Birth Centre: Physician Engagement

Diane Bissenden
Director, Population and Family Health
Vancouver Coastal Health – Richmond

Dr. Brenda Wagner
Chair, Richmond Medical Advisory Committee
Clinical Associate Professor, Gynaecology and Obstetrics
University of British Columbia

ARTICLE 10

Physician Partnerships with Lean

Dr. Jana Davidson
Medical Director and Head of Child and Adolescent Psychiatry
PHSA BC Mental Health and Addiction Services
University of British Columbia

ARTICLE 11

Vancouver General Hospital – Kidney Clinic Lean Project

Dr. Nadia Zalunardo
Clinical Assistant Professor, UBC Division of Nephrology
Vancouver General Hospital

ARTICLE 12

Sustaining Performance Improvements

Dylan Hardy
Associate Partner, Healthcare Advisory
KPMG

ARTICLE 13

Evaluating Lean

Martin L. Puterman
Advisory Board Professor of Operations
Sauder School of Business, University of British Columbia

ARTICLE 14

Lessons Learned in Adapting Lean to the Needs of Your Organization

Pierre Justino
Director, Continuous Improvement and
Corporate Operational Planning
Royal Canadian Mint

ARTICLE 15

Our Journey from Method to Strategy

Susan Hunter
Vice President, Quality Planning and Evaluation
Brandon Regional Health Authority

ARTICLE 16

imPROVE – Building Internal Capacity For Success

Margaret Seppelt
Director, imPROVE
Provincial Health Services Authority

ARTICLE 17

Building Internal Capacity for Successful Lean Implementation
and Sustainment

Rena van der Wal
Executive Director
Staffing Innovation/Lean Transformation Services
and Human Resources
Vancouver Coastal Health

ARTICLE 18

Lean Thinking – Propel your operations with Toyota-modeled
lean business systems

Ken Sim
Co-Founder
Nurse Next Door